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Access Computing Solutions Ltd have been providing IT support and solutions to businesses in the Thames Valley since 1984. With the massive growth in the home computer market and more people working from home we started to notice an increase in the number of enquiries we were getting from home users. Some of these were requesting new PC's, wireless networks or ADSL connections while others were looking for help with existing problems, either due to frustrations or lack of support from manufacturers or help with equipment which was out of warranty. We noticed that many of the other IT companies offering services to domestic customers would not offer a guarantee of service times, did not have qualified engineers and had a noticeable difference in the service that they offered to their business and domestic customers. At ACS all our customers are treated equally. We recognise that treasured family photographs are as important to a home user as accounts data is to a company. We appreciate that more and more people are relying on their PC's for communication, entertainment and education purposes at home and that a timely, cost efficient fix is essential. |
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Whatever your IT query, our team of qualified engineers are on hand to offer advice and guidance. We offer: FREE fault analysis and estimates - bring your PC in and we will assess the problem and give a price and time estimate for the repair FIXED PRICE repairs - we will give you a price for repairing a fault and that is what you will pay when you collect your equipment. No hidden charges or extra expensive surprises. 24 HOUR turnaround - Once we have your equipment in our workshop we aim to have resolved the fault and have the equipment ready for you to collect within 24 hours. ALL work guaranteed & documented - All our work is documented so you can see what faults were found, what we did to resolve them and any recommendations we would make to prevent problems re-occurring. NO premium rate support lines - Our telephone support lines are normal national rate BT call charges. We only have an 0871 number so that we can redirect this straight to our team of engineers - no holding in queues, no automated phone systems and no payment for telephone support. MICROSOFT Qualified Engineers - All our engineers are qualified by Microsoft and other leading IT manufacturers. ACS are a Microsoft Certified Partner and also partners and associates with many other manufacturers including McAfee, Bullguard, OKI, Brother, Lexmark, Symantec/Veritas and many others. We have our own secure workshop and can also carry out site visits if you cannot get to us or for issues involving networking, ADSL or other site related problems. | ||
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Professional Computing Solutions for the Home User |
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